Lunn Insurance Group LLC
Effective Date: October 15, 2026
Lunn Insurance Group LLC ("Lunn Insurance Group," "we," "us," or "our") is committed to respecting and protecting the privacy of our customers, prospective customers, and website visitors.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information obtained through our website, insurance services, and electronic communications.
1. Information We Collect
We may collect personal information when you visit our website, request an insurance quotation, submit an application, communicate with our agency, or utilize our services.
Information collected may include:
- Full name and contact information
- Mailing and residential addresses
- Email addresses and telephone numbers
- Mobile telephone numbers
- Business and employment information
- Vehicle and property information
- Insurance coverage preferences
- Policy and claims history
- Information necessary for insurance underwriting
- SMS messaging preferences and opt-in consent
- Records of communications with our agency
Depending on the insurance products or services requested, additional personal or financial information may be necessary to process applications or obtain insurance quotations.
2. How We Use Your Information
Lunn Insurance Group may use collected information for legitimate insurance-related business purposes, including:
- Preparing and processing insurance quotations
- Submitting applications to insurance carriers
- Evaluating coverage options
- Providing insurance policy servicing
- Communicating about renewals and policy updates
- Responding to customer inquiries
- Processing insurance-related documentation
- Providing appointment reminders and notifications
- Maintaining customer records
- Improving our website and customer experience
- Meeting legal and regulatory obligations
3. Information Sharing and Disclosure
We may disclose personal information when reasonably necessary to provide insurance products and services.
Authorized recipients may include:
- Insurance carriers and underwriting partners
- Managing general agents and insurance wholesalers
- Premium finance companies
- Insurance-related service providers
- Technology vendors supporting agency operations
- Regulatory authorities when legally required
Information is disclosed only as permitted or required by applicable law and in connection with legitimate business purposes.
We do not sell personal information for monetary consideration.
4. SMS Messaging and Mobile Information Privacy
Lunn Insurance Group LLC may offer SMS text messaging to customers and prospective customers who have provided the required consent.
Information Collected Through SMS
We may collect mobile telephone numbers, messaging preferences, SMS opt-in consent records, message history, and information voluntarily provided through text communications.
How SMS Information Is Used
Mobile information may be used to:
- Provide insurance quotation updates
- Send appointment reminders
- Communicate policy and renewal information
- Request insurance-related documents
- Respond to customer inquiries
- Provide account servicing notifications
- Maintain communication and consent records
Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for their own marketing or promotional purposes.
We may use authorized technology and messaging service providers to facilitate communications on our behalf. Such providers may process information solely as necessary to deliver the services they perform for our agency, subject to applicable privacy and security obligations.
SMS Consent and Opt-Out
Customers and prospective customers receive SMS communications only when they have provided the required consent.
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or email info@lunninsurancegroup.com.
Message frequency varies based on customer needs and account activity. Message and data rates may apply.
For additional details, please review our Terms & Conditions:
https://www.lunninsurancegroup.com/terms-and-conditions
5. Information Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.
While we take reasonable measures to protect information, no internet-based transmission or electronic storage system can be guaranteed completely secure.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, analyze website performance, and enhance visitor experiences.
These technologies may collect information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Website interaction data
Visitors may adjust their browser settings to manage or restrict cookies. Disabling certain cookies may affect website functionality.
7. Third-Party Websites
Our website may include links to third-party websites, insurance carrier portals, payment processors, or other external resources.
Lunn Insurance Group is not responsible for the privacy policies, content, or security practices of independently operated third-party websites.
We encourage visitors to review the privacy policies of external websites before providing personal information.
8. Information Retention
We retain personal information for as long as reasonably necessary to provide insurance services, maintain business records, comply with applicable legal and regulatory obligations, and resolve disputes.
Retention periods may vary depending on the type of information and applicable requirements.
9. Your Privacy Rights
Depending on applicable law, individuals may have rights concerning their personal information, including requesting access to or correction of certain information.
Privacy-related requests may be submitted to our agency using the contact information below.
We will review and respond to requests in accordance with applicable laws and regulatory requirements.
10. Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information directly from children under 13 through our website without appropriate authorization.
If we become aware that such information has been collected improperly, we will take appropriate steps to address the situation.
11. Changes to This Privacy Policy
Lunn Insurance Group LLC may revise this Privacy Policy periodically to reflect changes in our business practices, website functionality, or applicable legal requirements.
Updated versions will be published on this page with a revised effective date.
12. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, please contact:
Lunn Insurance Group LLC
Email : info@lunninsurancegroup.com
Website : https://www.lunninsurancegroup.com